jeta98 Privacy Policy — Your Information Is Safe with Us

Introduction and Scope

jeta98 is a safe and reliable online gaming platform for players in Bangladesh. This privacy policy explains how jeta98 collects, uses, stores, and protects your personal information when you use our website, mobile app, and related services.

By using our services you agree to the terms of this privacy policy. This policy should be read together with our Terms and Conditions. If you disagree with any part of this policy, please stop using our services.

This privacy policy applies to all registered users and visitors of jeta98. We may update this policy when necessary and will notify you of any changes in an appropriate manner.

Information We Collect

jeta98 collects various types of information to operate and improve its services. Below is a breakdown of the information collected under each category.

2.1 Registration and Account Information

• Full name, date of birth, and national ID details (for identity verification)
• Email address and mobile number
• Residential address
• Username and password (stored in encrypted form)

2.2 Financial Transaction Information

• Deposit and withdrawal history
• Details of transactions made through bKash, Nagad, Rocket, Upay, or bank transfer
• Payment method identifier (last digits only, not the full account number)

2.3 Gaming Activity Information

• Game history, bet amounts, and win/loss records
• Bonus and promotion usage records
• Time spent on the platform and activity logs

2.4 Technical Information

• IP address and device type
• Browser version and operating system
• Information collected through cookies and similar tracking technologies
• Session duration and list of pages visited

Purpose of Using Your Information

jeta98 uses collected information for the following legitimate purposes:

• Account management: To create, verify, and keep your account secure.
• Service delivery: To provide gaming services, process deposits and withdrawals, and distribute bonuses.
• Identity verification: To prevent fraudulent activity and meet legal obligations.
• Customer support: To respond to your questions, complaints, and issues.
• Platform improvement: To analyse user experience and improve service quality.
• Security: To address unauthorised access, account hacking, and other security threats.
• Responsible gaming: To identify potentially problematic gaming behaviour and provide timely support.
• Marketing communications: To inform you about relevant promotions and offers, based on your consent.

We will not use your information for any purpose beyond those listed above. Before using your information for any new purpose, we will seek your permission.

Information Sharing and Disclosure

jeta98 does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Limited information may be shared with trusted third parties for activities such as payment processing, technical infrastructure, customer support, and data analysis. These providers may only use the information for the specified purpose and are required to comply with our privacy standards.

4.2 Legal Obligations

Information may be disclosed in response to a court order, a lawful request from a law enforcement agency, or as required by applicable law. In such cases we will only provide the information that is legally required.

4.3 Fraud Prevention

Relevant information may be shared with the appropriate authorities to prevent fraud, money laundering, or other illegal activity.

4.4 Business Transfers

In the event of a merger, acquisition, or restructuring, user information may be transferred to the new owning entity. We will notify you in advance in such cases.

Data Security Measures

jeta98 has implemented industry-standard technical and organisational measures to protect your information:

• SSL encryption: All data transmitted between our platform and your device is protected with 256-bit SSL encryption.
• Secure servers: Your information is stored on firewall-protected servers that undergo regular security audits.
• Access controls: Only authorised staff have access to personal information, and only within their specific area of work.
• Password hashing: All passwords are stored as hashes using strong cryptographic algorithms.
• Regular security testing: Our systems undergo regular penetration testing and security assessments.
• Two-step verification: A two-step verification option is available to enhance account security.

However, no method of data transmission or storage over the internet is completely secure. We make every effort, but a full security guarantee is not possible. If you notice any security issue, please contact us.

Cookie Policy

jeta98 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the website. They are used for tasks such as maintaining login sessions, security verification, and saving language preferences. These cookies cannot be disabled.

6.2 Functional Cookies

These cookies are used to remember your preferences and settings, such as your preferred game category or interface customisation. They operate on the basis of your consent.

6.3 Analytics Cookies

These cookies are used to understand how users interact with our platform, which helps improve service quality. This information is analysed in aggregated and anonymous form.

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some services to not work properly.

Data Retention Period

jeta98 retains your personal information for as long as necessary to fulfil the relevant purpose and meet legal obligations.

• Active accounts: All information is retained for as long as the account remains active.
• Closed accounts: Transaction records may be retained for a defined period after account closure for legal and regulatory reasons.
• Financial information: Records of financial transactions may be retained for an extended period to comply with anti-money laundering regulations.
• Marketing data: Information is removed from marketing communication lists as soon as you withdraw your consent.

Once the defined retention period ends, information is securely deleted or fully anonymised.

Your Rights

As a jeta98 user, you have the following rights regarding your personal information:

• Right of access: The right to request details of what information we hold about you.
• Right to rectification: The right to request correction of incomplete or inaccurate information.
• Right to erasure: The right to request deletion of your information in certain circumstances (except where a legal obligation applies).
• Right to restrict processing: The right to request that the use of your information be limited for specific purposes.
• Right to data portability: The right to receive your information in a structured, machine-readable format.
• Right to object: The right to object to the processing of your information in certain circumstances.
• Right to withdraw consent: The right to withdraw consent for marketing communications or optional data processing at any time.

To exercise any of the rights listed above, please contact our support team. We will endeavour to respond to your request within 30 working days of receipt.

Protection of Minors' Information

jeta98 is a platform operated for users aged 21 and above only. We do not knowingly collect any personal information from minors.

Age verification is a mandatory step at registration. If it becomes known that a minor is using our platform, that account will be closed immediately and all associated information will be securely deleted.

If you become aware that a minor is using our platform, please notify our customer support team immediately.

Policy Changes

jeta98 reserves the right to amend or update this privacy policy as needed. If any significant changes are made, we will inform you in the following ways:

• A notification will be sent to your registered email address.
• An alert will be displayed when you access the platform.
• The last updated date on this page will be changed.

Continued use of the service after any changes will be taken as your agreement to the new terms. If you do not agree with the changes, please stop using the service and contact us.

Contact Us

If you have any questions, concerns, or information-related requests about this privacy policy, please contact our support team. We are always here for you.

To learn more about responsible gaming, visit our Responsible Gaming page.